Letters

You are NOT alone. In a typical day we get dozens of messages. Remember we cannot usually respond to individual situations, but we can all learn from each other.
 
  • "A question: I went into big debt (credit cards) when I was unemployed in 1991. In 1992, I stopped making any more payments on my various cards (I could not keep up). Eventually, of course, collectors got a hold of all those accounts. Right now, my credit reports show "9"s (in collection) next to each item. Will those accounts disappear at some point?: From VCR: "On the positive side most bureaus just use 7 years from the date of first delinquency." Does that mean that this year (1992 + 7 = 1999) my credit reports will become clean again? Please let me know your best advice - I am thinking of filing Ch 7 Bankruptcy to "clean things up" a bit. But maybe I should wait for that 7 year rule to kick in??
  • In your case bankruptcy would be an unnecessary disaster in our opinion. Under the FCRA your credit report must be cleared just as you mentioned. Do be aware of illegal "insideous inquiries" (see our credit scoring page.)
  • "I found your website to be very informative and helpful. I have had an uphill battle with the credit reporting agencies for the last five years. So far I have only been able to correct one credit report. After a long battle with Equifax, they finally removed derogatory credit that had been on my report for 4 years making it impossible to acquire a simple Sears credit card. I'm still fighting TransUnion who has been twice as difficult as Equifax. Even though I have direct evidence to prove what is otherwise reported on my credit report, credit unions want nothing to do with me or my evidence. Throughout my adventure in attempting to fix my credit, I have found that the Fair Credit Reporting Act is written more for businesses rather than for the consumer. The FCRA protects companies like Equifax and TransUnion and ensures their existence. I hope that what I have learned may help some other people out there trying to fight the corrupt system."
  • "I was recently denied credit by my Credit Union (can you feel the irony?!). They listed two credit reporting agencies as sources of information on which they based their decision, and stated that I could get a free copy of my credit report from them. So I bit - I sent a letter to each of the two companies with my full name, SSN and current mailing address requesting the free copy of my credit report. "CSC" promptly sent a copy of my report with a plethora of helpful information on how to read the report and who to contact if I have a dispute or a problem that needs to be escalated. (I know, the FCRA requires the latter, but I was still impressed.) Experian, on the other hand, dealt me this BS: You recently requested a copy of your credit report; however, we are unable to access your report using the identification information you supplied. The federal Fair Credit Reporting Act states "a consumer reporting agency shall require as a condition of disclosure that the consumer furnish proper identification;" therefore, we must require all of the following information in order to process your request: [hold on to your seat] Full name, including middle name and generation (such as I, II, III, JR, SR); current delivery address and two proofs of the address (such as copies of your telephone bill, utility bill, driver's license); Social Security number (required to obtain your report); date of birth; and complete addresses for the past five years (including apartment number and ZIP code). Please send this letter allong with all of the requested identification information listed above to: [...]

    I was absolutely *furious* when I read this, catching on really quickly that they easily could have sent my report with the information I sent. This is evidenced by the fact that CSC was able to supply my credit report with the *exact same information*. (I sent them the exact same letter with the exception of the address block). I suspected that they were "fishing" for any additional personal information they could dig up, and were holding my credit report hostage. I came to your site looking for a copy of the Fair Credit Reporting Act and saw in your "Changes We Propose" section a reference to this very practice. I can't believe the nerve of these people. Rock on, guys. Experian and everyone like 'em needs their ass kicked up between their ears.

  • "I was wondering if U could possibly send me a copy of at least 2 different examples of letters people write to explain derogatory credit in their files. Just so there is no confusion, I mean when the derogatory item is not being disputed and fault is admitted but there should be some sort of letter explaining the circumstances. Thanks Again. You don't know how long I've been looking for the info."
  • Sorry, but any such letter would not make it into your credit report. In order to put a "consumer comment" in, it must challenge the accuracy of the report. Credit bureaus routinely return letters that "admit and explain" by saying the law does not require them to include explanations, only challenges. (Our translation of this practice: Honesty is fatal when dealing with credit bureaus.) But cheer up! Consumer statements never help anyway, honest or otherwise.
  • "I would like to know how to obtain a merchants copy of my credit report. The problem is the copy TRW gave me was different from what the merchants have been getting. I tried talking to some merchants directly but they do not want to let me have a copy. Anyone with suggestions?"
  • Merchants may not have anything to show you. In most cases all the clerk sees from the computer is a score or a yes/no answer based on crtieria "suggested" by the credit bureau. If you challenge the rejection a human may get to see a "top 10 list" of reasons why the computer rejected you. If you saw this list, you would see things like "age group wrong" or "fraud warning--used Post Office Box in 1980" and would make a terrible scene right there in the furniture department, so they don't show it to you. 

  • Credit bureaus also like to scare merchants (and school children - see below) by saying it is a crime to let a victim see their own report. This makes you give them even more information about yourself in order to get your own copy and gives the bureau a chance to clean up any obviously wrong data. Suggestion: Ask the merchant for the exact information they gave to the bureau. Request another report (probably at a cost) giving only the data the merchant passed on. Anyone have further suggestions?

  • "I was glad to see your website! There are a lot of people out there who feel they are serving a prison sentence for their credit report. I am especially upset at the two year rule for credit inquiries. It is so unfair! Many people shop around for a low credit card rate, not knowing they are being labeled "irresponsible" for doing so. Finally there is a group who understand the frustrations of the credit card consumer. I anxiously await your growth and expansion. Keep up the good work!" 
  • "Thank you for the opportunity to add my voice to those who are trying to do something about this type of victimizing. I had elective surgery and told all involved persons that I opted for this surgery because I was going to be laid off (permanently) and would have time to recover. The hospital, doctor's office and med lab all assured me that my insurance would cover the procedure at 100%. I told them that it was imperative that this be so since I would not have the funds once I was out of work. The final outcome is that I am being sued for this money and have had threats to garnish my wages. I have hired an attorney and offered to pay in order to satisfy this "bad debt". My attorney informed me that they had no legal right to submit this as a "bad debt" when I was disputing the charges and threatened them with a slander lawsuit. I agreed to pay $300 if they would accept it as full payment and report it as a "disputed debt paid in full". They agreed but have done nothing since cashing my check and I am still paying an attorney to straighten this out. Thank you again for what you are hoping to accomplish with this information. The name of victims of this crime is "Legion". 
  • "How can the American people change how the credit reports are done now? My husband and I had to file for bankruptcy because he had cancer one year and off work and then the next year had a heart attack that happened while at work for the city of xxxxxxxx. He was a police officer for the city, when it came time for his protection the city denied that his heart attack was work related. Of course that is another problem with the so called system. We had A-1 credit before this happened and now we can't even get a celluar phone because of bad luck. We are not people that would default on a loan on purpose, but the system is not fair if you don't have a huge bank account. While all this was going on, I talked to a lawyer about my husbands pension plan (and) charged me seventy dollars to read this information. Well I received the bill about a month later, I called the firm and told them I wasn't quoted a price for him to read the information, but all they said was send the money. I didn't based on the fact that I wouldn't have ask him to read the information for seventy dollars. I found out that they put a judgement against me along with court costs on my credit report, and I can't do anything about it unless I pay them. I can probably hire a lawyer to work on it, but that probably wouldn't help either. What is this so called free america coming to? If the Americans can change things, we need to know how to do it. Please send me any information that my little vote could help change. Thank you for listening."
  • "FTC keeps on insisting that true and accurate information CANNOT be removed from a Credit Report. If I understand the FCRA correctly, ANY information MAY be reported and it will be reported if you let them report it and do nothing in order to remove it. Since the Credit Bureaus ARE NOT the government, but private corporations, they do not have to have this information about us and it is perfectly LEGAL to remove it. I think they forgot that IT IS NOT THE DEBT that is being removed, but simply information about the debt, late payment, judgment, etc... If not verifiable or the creditor agrees to remove it, than it can be removed, even if it is accurate. Any comments?" 
  • Don't take this (or anything else here) as legal advice, but based on personal experience your observations are completely true. The BS put out as "law" by the bureaus is incredible. I have sat in training seminars where Credit Bureau representatives instruct high school teachers to tell their students that it is illegal for a businessman to give a victim copies of his/her credit report. Just the opposite is true - good public policy and common sense require that people should have immediate access to the real credit report, not some watered down version cooked up weeks later. Ditto on the often used practice of agreeing to settle a disputed claim on the condition that it will not be reported to any bureau, or past reports will not be verified if challenged. (Credit Bureaus themselves use the same legal verbiage in an attempt to keep the numerous lawsuits against them from the public eye.) As far as the FTC buying into the industries wish list that "true and accurate"?? gossip cannot be removed, Congress has repeatedly said otherwise. One example is student loans where the law specifically allows removal of all indicators of past debt. The FTC should lock Credit Bureau lobbyists out of their offices while they review what the law really says." David Vest VCR 
  • "I am delighted to find your organization after three frustrating years fighting a creditor and the big bureaus. After paying off my ex's bad account, I got a promise in writing from the creditor signed by one of their managers promising to remove ALL derogatory information. Of course, they did not and continue to list the account as a paid/formerly charged off account. What should I do? I have written state and federal reps already, receiving only the typical "we're looking into that already" response. Any help would be sincerely appreciated. Thank you".. 
  • "I enjoyed reading your web pages. I have been a victim of the credit reporting agencies. Denied credit on the basis of inaccurate data, I have been running in a circle between the previous lenders and reporting agencies to correct the problem. Each refuses to to cooperate and this has been going on 3 months now. It's time to stand up and fight these people." 
  • "Just a short note to let you know that we, the consumers of the world, do read the material that you've put on your web site and we appreciate your work. Please keep up the good work." 
  • "It's nice to know someone is out there to help solve this problem. I have yet to read all the documents I printed, but I have credit to repair. I now have a black mark on my credit. Wells Fargo sold to Capital West Financial and they marked my credit as bad. My previous resolution of the problem with Wells Fargo was never recorded, or ignored by the new collection #$%&. Keep up your work, and as I study this problem further, I will do what I can to help. There is a bill in the Colorado legislature at this time regardinf this problem. I will contact the sponsors of the bill with my support." 
  • "I'm very glad to see an organized inititive aimed at striking back and fighting the current methods used by creditors and their agencies against the consumer. 
  • I would like to propose the starting of a company reporting agency where the creditors would be scored and branded according to the way they treat and humiliate consumers. A consumers TRW if you will." 
  • What a wonderful suggestion! We will include the consumer reporting idea in our next pitch to Congress. ---VCR 
  • "I was glad to find that there is someone out there that have the same views I do. I to have been victimized by the credit reporting agencies. All of the big three have reported erroneous information in my report. I am now in the process or writing them to try to repair the report. There should be some kind of legislature that protects the consumer against these practices. If I could help please let me know what I can do. I'm just sick and tired of the whole situation. I feel that reporting agencies should be unbiased. But it seems that they are for protecting businesses and not consumers." 
  • "I enjoy coming to this VCR site to get updates on laws regarding Fair Credit Reporting. My husband and I have been victims of medical providers reporting negative information on our credit reports. I have been fighting the credit reporting agencies and creditors for approximately 4 years and I am glad to report that I have good credit but my husband still suffers from one negative item from a Doctor. In his case, he didn't even know he had an outstanding Doctor bill until we applied for a mortgage and it showed up. The problem, though, was that it was listed under a collection agency name and it did not list what it was. We had to contact the collection agency and ask what it was. It turned out that the insurance company didn't pay the last $100.00 on a Doctor bill, but he never received anything from the insurance company or the Doctor! The Doctor just turned it over to a collection agency without even contacting him that he owed money. My husband payed the bill as soon as we found out, but the collection agency, of course, would not and will not remove it. It has been paid since 1993 and they won't budge. Fortunately, in 3 more months it must be removed. This is just one example of the many, many problems we have had with creditors and credit reporting agencies. I enjoy your site and I hope something can be done in the future about creditors and credit reporting agencies destroying people's lives." 
  • "I'm sure you hear this often.....I have truly been victimized by credit reporting agenices, particularly Equifax. Medical bills which went to collection because my insurance drug their feet, were finally paid by them; then reported paid on my daughter's report and not on mine. Six + months of writing and calling has not effected a change. Please include me as an advocate for your organization and I'm anxious to support your activity." 
  • Would it surprise you to learn that Equifax may have caused the problem in the first place? Chances are very good that one of their companies processed the claim for your insurance company at the same time another division pursued collection against you, and then reported you were a credit risk to yet another division, all within the Equifax corporate halo. See our Players page for more info. VCR 
  • "I agree with you 100% One of the most important items you mention is that a consumer should not be victomized more than one time (on the report)for each credit issue. And as for these gangsters at the collection agencies.. It should be against the law for collection agencies to report ANY derogatory information to the bureaus. They are not the credit grantors. Yet correct or incorrect, they report information at will. 


    And the bureaus are whores for the information.. the more the better and we take the hit while they say, "it's nothing personal, it's just business.. it's our job to ruin you" It is sad that it is so difficult to see change happen. All of the red tape seems endless. I hope for change.. soon." 

  • "Can you give me any advice with respect to firms pulling your credit report without your permission? Specifically, I had a utility company pull my credit report, with no authorization from me, at random. I had never been past due on a payment. I was contacted and told I would have to place a deposit because my credit report showed 2 paid medical collections, both over 5 years old. This is ridiculous." 
  • "Thank you for the excellent information provided on the Web. Currently I am fighting a battle with a reporting agency that I didn't even know existed. It truly is scarey the way our lives are so scrutinized by unseen forces. I have become to think of the reporting agencies of little more than a legalized KGB. Please send any infomation regarding VCR, and how I might contribute. THANK YOU AGAIN." 
  • "I too have been a victim on several occasions and was pleased to find out about your group. I have now an excellent credit rating and have no difficulties obtaining credit and credit cards. However, this was not always the case. My Equifax, TRW, and Transunion reports showed many errors and even listings belonging to other individuals. I was made aware of this about six years ago and it has taken me four of those years to have this problem remedied. What can I do to participate and to further your efforts?" 
  • "How can I get legal help? The FTC and Attorney General have done nothing and TRW/EXPERIAN are ignoring me. I live in the Los Angeles area and need to find a legal specialist that will get results." 
  • California has no "Attorney General" in our opinion. Corporations who wish to abuse citizens, on the other hand, have a full time lobbyist who holds the AG title. When we approached the California AGs office to press for credit bureau reform we found armed guards keeping citizens out, while lobbyists pranced right through. The AG refused to even defend existing laws which kept victims who WON in court from being blacklisted for their trouble (see Worst Court Case Of The Decade-UD Registry. We can find no better example of why the middle class is fleeing the Golden State. ---VCR (formerly of Long Beach,CA)
    • "Your credit reporting info site is excellent!!! It helps so much to know that there are other decent, law-abiding, educated professionals out there who are forced to live like second-class citizens because of credit reports. Here's my story.... I am a graduate from an Ivy-League college and I used credit cards to pay my over-the-top tuition (I'm not from a rich family). OK -- that was a bad idea. But I was told over and over again how I would get this great job when I graduated and have no problem paying off my debts. Yeah, right! Even though I graduated with a 3.7 GPA, a highly-marketable degree in non-profit management, and an impressive resume, I still could not find a position that paid more than six dollars an hour (I am not alone in that; most of my peers ended up in the same sick situation). So, of course, I got way behind in my credit payments. The end result is that, despite being employed now at a "decent"-enough wage to afford rent and utilities (eight dollars and hour -- wow), I have been close to homelessness because of my credit report. I have almost been made a street person because of this blacklist that has been attached to my name. This makes no sense to me. I have spoken to legal experts in landlord-tenant rights and I have been told that, while landlords are NOT allowed to hold ARREST RECORDS against prospective tenants, they ARE allowed to hold negative CREDIT reports against people who wish to rent! Does this make sense? No. But then again, credit reports themselves don't make sense. I hate the whole credit reporting system. Thank goodness my Mom allowed me to move in with her." Keep up the good work. Maybe some day, the swine who are ruining people's lives through credit reports will be stopped. We can always hope, right?"